Privacy Policy

This Privacy Policy describes how Griffain ("Griffain," "we," "us," or "our") collects, uses, and protects personal information when you visit our website or engage our marketing services. We are headquartered at105 Candlelight Ct, Candlelight Court, St. Peters, MO 63376, United States. By using our website or providing your information, you agree to the practices described in this policy.

We collect the following categories of personal information:

• Contact information you provide directly, such as your first name, last name, email address, and phone number (including mobile number) when you submit a form, request a consultation, or otherwise communicate with us.
• Service preference information, such as which marketing service you are interested in and any message you include with your inquiry.
• SMS/text messaging consent, specifically whether you have opted in to receive marketing/promotional messages and/or non-marketing/transactional messages.
• Usage data collected automatically, such as your IP address, browser type, device type, pages visited, and referring URLs.

We use the information we collect to:

• Respond to your inquiries and provide the marketing services you request.
• Send you marketing and promotional text (SMS) messages, but only if you have explicitly opted in.
• Send you non-marketing, transactional text (SMS) messages related to your account or service (for example, appointment reminders or account notices).
• Deliver email communications such as proposals, reports, and newsletters.
• Improve our website, services, and marketing campaigns.
• Comply with applicable legal and regulatory obligations.

Opt-in. We will only send marketing/promotional SMS messages to your mobile number if you have explicitly checked the marketing SMS consent box on our contact form. We will only send non-marketing transactional SMS messages if you have checked the transactional SMS consent box. Consent is never pre-checked, and providing consent is not a condition of purchasing any service. You may submit the contact form with a phone number without consenting to SMS messages.

Message frequency. Message frequency varies based on your interactions with us. Marketing messages are typically sent no more than a few times per month.

Opt-out. You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you may receive a final confirmation message. To re-subscribe, contact us using the details below.

Help. Reply HELP at any time for support or information about our messaging program.

Carriers. We participate in carrier-approved messaging programs. Message and data rates may apply depending on your wireless carrier's plan.

We do not sell your personal information. We may share your information with service providers who help us operate our business (such as hosting, analytics, and SMS/email delivery platforms), all of whom are obligated to protect your data. We may also disclose information when required by law or to protect our rights and comply with the A2P 10DLC messaging program requirements.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain processing. To exercise these rights or to withdraw SMS consent, contact us using the details below.

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes will be communicated through our website or, where appropriate, by direct notice.

If you have questions about this Privacy Policy or our data practices, contact us:

• Griffain
• 105 Candlelight Ct, Candlelight Court, St. Peters, MO 63376, United States
• Phone: +1 636-706-6758
• Email: jayden@griffain.io
• Authorized representative: Jaydend Forshee, CEO

See also our Terms & Conditions.